Effective Date: 1st June, 2024
At Serene Bazaar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, shop with us, or engage with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information
-
Name
-
Email address
-
Phone number
-
Billing and shipping addresses
-
Payment details (collected securely through third-party payment gateways)
1.2. Non-Personal Information
-
IP address
-
Browser type and version
-
Device information
-
Website usage data, such as pages visited and time spent on our site
1.3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Communicate with you about your orders and inquiries
-
Improve our website and services
-
Send promotional offers and updates (with your consent)
-
Prevent fraud and ensure security
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
-
Service Providers: Payment processors, delivery companies, and IT support services to facilitate our operations.
-
Legal Authorities: When required by law or to protect our rights.
-
Marketing Partners: To deliver targeted ads and promotions (only with your consent).
4. Data Security
We implement robust security measures to protect your data, including encryption, secure servers, and access controls. However, no data transmission or storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
As a resident of the UAE, you have the right to:
-
Access the personal data we hold about you
-
Request corrections to your data
-
Withdraw your consent for marketing communications
-
Request the deletion of your personal data (subject to legal requirements)
To exercise your rights, please contact us: 00923224792505
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be effective immediately upon posting on our website. Please check this page regularly for updates.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
-
Phone: 00923224792505
Thank you for trusting Serene Bazaar. Your privacy is our priority.